Service & After Sales Support
At EMICO, we do much more than just offer quality Ball valves and Actuation. Our well-known customer-first approach has assisted us become the first-choice valve supplier to thousands of end users across the globe.
Our local presence, direct or through distribution channels are available between normal working hours, on technical matters, availability, price, trouble-shooting, spares, etc.
EMICO is ISO 9001 accredited. Stringent quality control is the key to the high performance of our products in service. Every valve that leaves our factory is pre-tested to our in-house standards and requirements, which in some cases are more stringent than applicable international standards and industry norms. Records are maintained for every valve produced with each valve carrying a tag, fitted to the valve body. This provides full details of the valve and facilitates re-ordering of spares.
EMICO standard warranty applies i.e. 18 months from date of despatch from the factory or 12 months from installation, whichever is earlier. Products found defective for materials or workmanship and provided they have been installed in a suitable application, will be repaired or replaced. At EMICO, we are committed to maintaining the service live of our valves sold to our customers, irrespective of the size or material. EMICO ball valves are built to last.